Configuration and Release Notes

Release Notes

FASTER Web Release Notes provides information about the new features and improvements in each release. It further lists the new configurations and permissions that help you enhance and improve FASTER Web experience. The FASTER Web administrator should review this topic immediately after upgrading the FASTER Web application.

Release History

·         6.4.31

·         6.3.25

·         6.3.20

·         6.3.15

Version 6.4.31

Important Configuration or Permission Updates

Permission  Configuration

Module

Description

Configuration/Permission Updates

FASTER Web

Use the new password settings to configure password strength of the FASTER Web user accounts.

Setup > Administrative Setup > Manage Security > Settings > Global Settings

·          Password Strength

FASTER Web

Use the new Web Application Hosting Scenario setting to set the FASTER Web hosting type.

·         Web Application Hosting Scenario

Maintenance

With required permissions, you are allowed to modify work order shop of other work orders assigned to you.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Maintenance

·          Work Order Maintenance Shop Update

Assets

Set the Begin FY Reading for all the active assets from the Setup module. This updates the beginning of the fiscal year meter reading for each asset in FASTER Web.

To set the Begin FY Reading, Setup > Application Setup > Accounting > Settings > Begin Fiscal Month

To update the Begin FY Reading, Setup > Application Setup > Assets > Settings > Reset Begin FY Reading

Assets

Use the Add Meter Reading functionality in Customer Portal to add new meter reading to the assets.

Setup > Administrative Setup > Manage Security > Roles > <PortalUser > > Assets

·          Meter Reading Add/Edit

Reports

Deploy custom reports and execute scripts related to these custom reports on the FASTER Web database.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Reports

·         Custom Reports – Deployment

Reports

The new left-navigation link MS Report Builder in the Reports module lets you download and access the MS SQL Report Builder from FASTER Web. You can use MS SQL Report Builder to create custom reports from scratch or modify the existing FASTER Web Standard Reports based on your needs.

Setup > Administrative Setup > Manage Security > Roles > <admin> > Reports

·         MS Report Builder Link View

Setup

The Vendor Settings added in the Setup > Application Setup > Vendors section lets you define default payment type for vendors. The payment types are New Purchase Order, Existing Purchase Order, or Credit Card. If a default payment type is set for the vendor, the Payment Type and its related fields pre-populate when creating a part order, reordering a part, receiving a part order, creating a sublet repair, issuing a non-stock part to a work order or direct charge, and adding new vendor credit for that vendor.

Setup > Application Setup > Vendors > Vendor Settings

Setup

The System Default Account Code option added in the Setup > Application Setup > Accounting > Settings section lets you use the System Default Account while adding budget line item to purchase orders and credit cards in FASTER Web.

Setup > Application Setup > Accounting > Accounting Settings

·         Support System Default Account Code

Integrations

The Part Import Utility lets you import part data from a comma-delimited flat Electronic Data Interchange (EDI) file to the FASTER Web database.

1.     Setup > Administrative Setup > Manage Security > Roles> <admin > > Parts

·         Add Parts

2.     Setup > Administrative Setup > Manage Security > Roles> <admin > > Maintenance

·         Part Issue Add/Edit

3.     Setup > Administrative Setup > Manage Security > Roles> <admin > > Accounting

·         Billing Adjustments Add

4.     Setup > Administrative Setup > Manage Security > Roles> <admin > > Integrations

·         Integration Documentation View

·         Permission Integration Log View

·         Permission Integration Schedule

·         Permission Integration Setup

Assets

A new tab Alerts is displayed for the assets in the Assets module that identifies the problems in the asset.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Maintenance

·         Alert View

Maintenance

The Alerts functionality in the Service Requests & Alerts section of the Maintenance module lets you search and view the alerts imported for FASTER assets.

You can also remove the alerts from the Alert list until it is imported the next time into FASTER Web.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Maintenance

·         Alert View

·         Alert Add/Edit

Maintenance

The permissions Electronic Requests Add/Edit, Electronic Requests View, and Electronic Requests Delete are relabeled to Service Requests Add/Edit, Service Requests View, and Service Requests Delete.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Maintenance

·         Service Requests Add/Edit

·         Service Requests View

·         Service Requests  Delete

Maintenance

An approval process is available for work order/ direct charge when the total costs of work order/direct charge exceeds the approval threshold amount.

1.     To define work order/direct charge approval process, Setup > Application Setup > Maintenance > Settings > Edit Maintenance/TWS Settings > Document Authorization

Yes - Work order/direct charge authorization is required when the work order/direct charge total cost is above the  specified threshold

No - Work order/direct charge authorization is not required

By default, the value is set to No.

2.     To define approval threshold amount, Setup > Application Setup > Maintenance > Fields > Maintenance Shop picklist field > Add/Edit New Item > Approval Threshold Amount

Setup

A FASTER Web user role having Can Authorize Document permission can approve the work order/direct charge when the work order/direct charge total cost is above the specified threshold.

Setup > Administrative Setup > Manage Security > Roles > <admin > > Maintenance

·         Can Authorize Document

Feature List

Feature ID

Modules Impacted

Description

FASTER Web In Product Help Topic Reference

3349

·         Customer Portal

·         Maintenance

Comment and service request information in Customer Portal.

·         In the Customer Portal > Request Service section, if you enter an other service request comment without selecting any of the Service Item check boxes, you can now view the service request comment in the Service Requested column of the View My Asset section without logging into FASTER Web.

·         You can now add comment and service request information in the confirmation email that is sent to the customer portal user who has asked for a service request.

·         While converting a service request to a pending repair, a confirmation email is sent to the customer portal user who has asked for the service request, and the service request comment is displayed in the Work Order > Repair > Notes section.

·         Customer Portal > Request Service

·         Maintenance > Service Requests & Alerts Tab

3355

FASTER Web

Configure the password strength of the FASTER Web user accounts.

Use the new password enhancement setting to configure the password strength of the FASTER Web user accounts to strong or weak. If you configure the password setting to strong, the FASTER Web users having weak password are asked to change their passwords to confirm to the new password setting. The FASTER Web application displays the strength of the entered password as Weak, Medium, or Strong. By default, the value of password strength is set to Weak.

Setup > Administration Setup > Manage Security > Settings > Global Settings

3360

Maintenance

Permission to modify other shop work orders.

With required permissions, you are allowed to modify work order shop of other work orders assigned to you.

Maintenance > Creating Work Orders > Master Tab >  Editing Work Order

3364

Assets

Set the Begin FY Reading for all the active assets from the Setup module when the Begin Fiscal Month settings or Fiscal Year is changed.

The new Begin FY Reading functionality in the Setup module updates the beginning of fiscal year meter reading for each asset in FASTER Web.

·         Setup >Application Setup > Accounting > Accounting Settings

·         Setup > Application Setup > Assets > Assets Settings

3365

Assets

Set the Begin FY Reading while adding a new meter to the asset.

You can now set the Begin FY Reading value when a new meter is added to an existing asset or when a new asset is added through asset template or when a meter is added to an incoming asset.

Assets > Meter and Warranties

3393, 16319, 16341

Reports

The Data Dictionary section added in the Reports module now displays the following:

·         Database structure of FASTER Web and FASTER Web MotorPool

·         FASTER Win Field Mapping to FASTER Web data mapping information

You can refer to data dictionary to understand the database structure and create custom reports in FASTER Web.

Reports > Data Dictionary

3465

·         Customer Portal

·         Assets

Add meter readings to asset from Customer Portal.

The Add Meter Reading functionality lets the Customer Portal users add new meter readings to the assets.

Customer Portal > Asset Meter Reading > Add Meter Reading

Assets > Meters and Warranties

5165

Reports

·         The new W520 - Billing Information report displays the last billable asset transaction details with its related cost.

·         The new W521 - Billing Information History report displays all the present and past billable asset transaction details with their related costs.

·         Reports > Standard Reports > Accounting > Billing Information

·         Reports > Standard Reports > Accounting > Billing Information History

5166

Reports

·         The new W526 - Charges by Department provides a comprehensive billing report sorted by department.

·         The new W527 - Charges by Department History provides a comprehensive report for past billing period.

·         Reports > Standard Reports > Accounting > Charges by Department

·         Reports > Standard Reports > Accounting > Charges by Department History

5167

Reports

·         The new W528 - Billing Omissions report provides details of all the non- billable transactions occurred in the last billing period.

·         The new W529 - Billing Omissions History provides details of all the non- billable transactions occurred in the past billing periods.

·         Reports > Standard Reports > Accounting > Billing Omissions

·         Reports > Standard Reports > Accounting > Billing Omissions History

7467

Reports

The new W105s - Asset List with Cost Info Summary report provides a summary of asset count and total cost by sort option.

Reports > Standard Reports > Asset List with Cost Info Summary

7468

Reports

The new W113s - Asset Utilization Summary report summarizes the asset utilization by department or class.

Reports> Standard Reports > Assets > Asset Utilization Summary

7469

Reports

The new W150s - Asset History Summary Report provides a summary of historical asset costs by organization including all costs broken out by accident, maintenance and repair, fuel and other fluid quantities, and meter/fuel and cost/mile calculations.

Reports > Standard Reports > Assets > Asset History Summary

7472

Reports

The new W301s - Technician Accountability Summary report provides a summary of direct and indirect labor hours from the data generated in the Technician Accountability report.

Reports > Standard Reports > Maintenance > Technician Accountability Summary

7474

Reports

The new W309s - DownTime Details Report Summary provides a summary of downtime and non-downtime asset records.

Reports> Standard Reports > Maintenance > DownTime Details Report Summary

7475

Reports

The new W400s - Fuel Transaction Summary Report summarizes the quantity and cost of fuel issued by fuel type and major grouping.

Reports> Standard Reports > Fuel > Fuel Transaction Summary Report

9319

Maintenance

An approval process is available for work order/direct charge when the total cost of work order/direct charge is above the specified threshold. The approval process works as mentioned below:

·         If the Document Authorization maintenance settings is set to No:

o    The Approved Above Threshold check box is not available in the Create/Edit Asset Work Order Document and Create/Edit Direct Charge Document dialog boxes and no approval is required.

·         If the Document Authorization maintenance settings is set to Yes, and if a threshold amount is defined for a maintenance shop picklist field:

o    While creating a work order/direct charge for the same maintenance shop, the Approved Above Threshold check box is available.

§  User roles with required permission can select the Approved Above Threshold check box and save the details to override the defined threshold amount.

§  If the user role does not have required permission, an Authorization dialog box opens to login with user credential having required permission. On successful authorization, work order/direct charge details are saved.

o    While editing a work order/direct charge, if you clear the Approved Above Threshold check box for an approved work order/direct charge, an error message Work Order total cost is above the threshold cost so authorization cannot be removed is displayed.

o    While creating a work order/direct charge for the same maintenance shop, if the Approved Above Threshold check box is not selected and if the labor, sublet, other cost, or parts charges exceed the specified threshold amount, an Authorization Required dialog box is displayed. You can click:

§  OK to return to previous window.

§  Authorize to perform the authorization. User roles with required permission can authorize. User roles without required permission must log into Authorization dialog box with user credential having required permission. On successful authorization, the labor, sublet, other cost, or parts details are saved. Authorization of the excess threshold amount is required only once.

§  Notify to send an email notification for authorizing work order/direct charge.

·         Maintenance > Creating Work Orders > Adding the Work Order Details

·         Maintenance > Creating Work Orders > Master Tab > Editing a Work Order

·         Maintenance > Creating Work Orders > Labor Tab > Managing Labor Transactions

·         Maintenance > Creating Work Orders > Parts Tab > Managing Asset Parts

·         Maintenance > Creating Work Orders > Sublet Tab > Managing Sublet

·         Maintenance > Creating Work Orders > Cost Tab > Managing Cost

·         Maintenance > Creating Direct Charges

·         Maintenance > Creating Direct Charges > Master Tab > Editing a Direct Charge

·         Maintenance > Creating Direct Charges > Parts Tab > Managing Asset Parts

·         Maintenance > Creating Direct Charges > Cost Tab > Managing Cost

10996

·         Assets

·         Parts

·         Maintenance

·         Vendors

A new notes  icon is displayed on the Notes tab when a note is added, and a clip or attachment  icon is displayed on the Attachments tab when an attachment is added.

·         Assets > Notes/Attachments

·         Assets > Warranty Claims > Notes/Attachments

·         Parts > Ordering Parts > Ordering a Part > Adding Notes to Part Order

·         Parts > Adding a Part > Notes Tab /Attachments Tab

·         Maintenance > Creating Work Orders > Notes Tab/Managing Attachments

·         Maintenance > Creating Direct Charges > Notes Tab/Managing Attachments

·         Maintenance > Managing Shop Floor Activity > Pending Repairs Tab

·         Vendors > Notes/Attachments

13285

Reports

You can now deploy custom reports and execute scripts related to these custom reports on the FASTER Web database.

To deploy custom reports, perform the following:

1.     In the Files section, browse the Stored Procedure (.sql) Files, Report (.rdl) Files, and Report XML File Path.

2.     In the Report Server Credential section, provide the details such as Report Server Domain, Report Server User, and Report Server Password.

3.     In the Application Configurations section, the Report Server URL and the Report Sub Folder details are pre-populated from the web.config file.

4.     Validate the specified details.

5.     Select the reports and scripts to deploy the reports on report server and execute the scripts on the FASTER Web database.

An execution result summary of the reports and scripts that were executed successfully or executed with errors is displayed.

Reports > Custom Report Deployment

14940

Fuel

While importing fuel transactions in FASTER Web, you can now view the vendor asset number error, if any, in the Asset Number column, and product code error, if any, in the Fuel Type column of the Process Errors tab. These errors are displayed in red.

Fuel > Managing Fuel > Importing Fuel Transactions

16266

Integrations

Upon installation of the Parts Import Utility.exe file, the Integrations module displays the Part Import Utility option that lets you import part data from a comma-delimited flat Electronic Data Interchange (EDI) file to the FASTER Web database.

Integrations > Integration Console > Part Import Utility

·         Configuring Parts Import Utility

·         Running the Part Import Utility

·         Integration Logs

16443

Reports

The values in the QTY ON ORDER, QTY IN STOCK and QTY NEEDED columns of the W206 - Parts Order Recommendation report is the result of actual quantity divided by the Unit Multiplier defined in the Parts module.

Reports > Standard Reports > Part > Parts Order Recommendation Report

16546

Assets

When you reassign the department of an asset from the Reassign Assets section of the Assets module, the Enter the date of Reassignment field will not be available as FASTER Web considers the current date as the date of reassignment.

Assets > Reassigning Assets > Transferring And Reassigning Assets between Departments

16624

Technician Workstation (TWS)

The Work Order Note field in Technician Workstation (TWS) is now an optional field.

While adding/ editing a work order note, it is mandatory for the technician to enter the work order subject in the Subject box. The technician can also add a description in the Work Oder Note field, if required.

Technician Workstation > Notes > Add a Note to a Work Order

17021

Assets

The Map Location in the left-navigation pane of the Assets module lets you locate assets on the map for a specific date range.

The Map Location tab for a specific asset lets you pin the location of the asset on the map and also search the asset's location for a date range.

Assets > Map Location

17045

Assets

When you reassign the department of an asset from the Reassign Assets section of the Assets module, the label Is WorkOrder Update is now renamed to Open WO Billed to New Department.

Assets > Reassigning Assets > Transferring And Reassigning Assets between Departments

17256

Maintenance

The Service Requests & Alerts tab is now displayed in the Actions section.

The Shop Floor Manager can now easily navigate to the Service Requests & Alerts page to view/manage the service requests made by the Customer Portal users and also view/manage the alerts imported for FASTER assets.

Maintenance > Service Requests & Alerts

Maintenance

An alert is an alphanumeric value to identify the problems in an asset. Alerts can be converted into pending repairs by the Shop floor manager. To help the Shop floor manager quickly identify the alerts, a new section Alerts is included in the Service Requests & Alerts page.

Maintenance > Service Requests & Alerts > Alerts

Maintenance

The term Deferred is now renamed to Pending.

The term Deferred is now renamed to Pending in the entire Maintenance module.

Maintenance > Managing Shop Floor Activity > Pending Repairs Tab

Adding the Pending Repair Details

Maintenance

The service requests notification is now a hyperlink.

The service requests notification link at the top-right corner of the Shop Floor Activities page redirects you to the Service Requests & Alerts page where you can view the requests in detail.

Maintenance > Managing Shop Floor Activities

Maintenance

A new alerts notification link is added in the Shop Floor Activities page.

The alerts notification link at the top-right corner of the Shop Floor Activities page redirects you to the Service Requests & Alerts page where you can view the alerts imported for FASTER assets in the Alerts section.

Maintenance > Managing Shop Floor Activities

Maintenance

The Pending Repairs without start date in the Calendar tab is now a hyperlink and redirects you to Search Pending Repairs page where you can view all the pending repairs.

Maintenance > Managing Shop Floor Activities > Calendar Tab

Maintenance

A new column Estimated Start Date is added to the Advanced Search Options - Pending Repairs search results grid. This column lets you manage and prioritize the upcoming repairs.

Maintenance > Managing Shop Floor Activity > Pending Repairs Tab

TWS

A new Repair Notes button is added in the Repair Information section of the My Work Order Repair page.

Clicking the Repair Notes button redirects the technician to the Repair Notes page that displays notes for the direct repairs.

TWS > Locate, Begin, and End Existing Repair > Begin Work on an Existing Repair/Complete a Repair

TWS

A new Alerts button is added in the My Work Order Repair page.

Clicking the Alerts button redirects the technician to the Alerts page that displays the alerts for that asset.

TWS > Alerts > Alerts

Maintenance

The Outstanding Repairs tab is now renamed to Repairs & Labor.

The Outstanding Repairs tab in the Shop Floor Activities page is now renamed to Repairs & Labor.

Maintenance > Managing Shop Floor Activity > Repairs & Labor Tab

Maintenance

A new column Converted to Pending is displayed in the Search Results grid of the Repairs & Labor page and the Pending Repair Item page when the Include Pending Repairs check box is selected.

This new column displays the number of times a repair is converted to pending repairs and helps the Shop Floor Managers to prioritize the repair task.

Maintenance > Managing Shop Floor Activity > Repairs & Labor Tab

Maintenance > Managing Shop Floor Activity > Pending Repairs Tab

Assets

A new tab Alerts is now introduced to display the problems identified in the specific asset.

Assets > Alert

Setup

The Asset Number in the Assets Fields section of the Setup module is now a re-label field.

Setup > Application Setup> Assets > Asset Fields

17767

Setup

In the Assets Fields section of the Setup module, the default value of Re-Label field Serial Number is now updated to VIN/Serial Number.

Setup > Application Setup > Assets > Asset Fields

17991

Reports

The W109 - Asset Replacement report also displays the following parameters to filter the search results:

·         Dropdown Order

·         Primary Grouping

·         Secondary Grouping

·         Bill Code

·         Usage Code

Reports > Standard Reports > Assets > Asset Replacement

18582

·         Setup

·         Vendors

·         Maintenance

·         Parts

·         Accounting

The new System Default Account Code option in the Setup > Application Setup > Accounting > Settings section lets you use the System Default Account containing large funds and a default budget year 3000. This default account is used while adding a budget line item to the new or existing purchase order or credit card.

·         Setup > Application Setup > Accounting > Settings

·         Vendor > Purchase Orders Tab > Add/Edit Budget Line Items and Manual Invoice

·         Maintenance > Creating Work Orders > Sublet Tab > Managing Sublet

·         Maintenance > Creating Work Orders > Parts Tab > Managing Asset Parts > Issuing a Non-Stock Part to a Work Order

·         Maintenance > Creating Direct Charge > Parts Tab > Managing Asset Parts > Issuing a Non-Stock Part to a Work Order

·         Parts > Ordering Parts >  Ordering a  Part > Adding the Part Order Details

·         Parts > Issue Requested Part > Issuing a Part Request

·         Parts > Issue Requested Part > Filling a Part Request

·         Parts > Ordering Parts > Re-ordering a part > Adding the Part Reorder Details

·         Accounting > Manage Credit Cards > Add/Edit Budget Line Items and Manual Invoice

·         Accounting > Create/View/Edit Accounts > View/ Edit Accounts

18583

·         Setup

·         Parts

·         Maintenance

·         Vendors

The Vendor Settings in the Setup module lets you define a default payment type for each vendor in FASTER Web. The payment types are New Purchase Order, Existing Purchase Order, or Credit Card. You can define default payment type for categories such as Parts or Sublet. This default payment type pre-populates when creating a part order, reordering a part, receiving a part order, creating a sublet repair, issuing a non-stock part to a work order or direct charge, and adding new vendor credit for that vendor.

·         Maintenance > Creating Work Orders > Sublet Tab > Managing Sublet

·         Maintenance > Creating Work Orders > Parts Tab > Managing Assets Parts > Issuing a Non-Stock Part to a Work Order

·         Maintenance > Creating Direct Charges > Parts Tab > Managing Assets Parts > Issuing a Non-Stock Part to a Work Order

·         Parts > Ordering Parts > Ordering a Part > Adding the Part Order Details

·         Parts > Ordering Parts > Reordering a Part > Adding the Part Reorder Details

·         Parts > Receiving Parts > Receiving Items

·         Accounting > Manage Vendor Credits > Adding a New Vendor Credit

19421

Reports

The new left-navigation link MS Report Builder in the Reports module lets you download MS SQL Reports Builder and create custom reports or modify the existing FASTER Standard reports.

Reports > MS Report Builder

21311

Setup

You can now deploy standard reports on a report server from FASTER Web. This function is available only to FASTER staff and is password protected.

Setup > Administration Setup > Manage Security > Settings > Report Settings

21429

Maintenance

Two new columns Workorder Promise Date and Labor Standard are added to the Advanced Search Options - Repairs & Labor search results grid. These columns let you manage and prioritize the repairs.

Maintenance > Managing Shop Floor Activity > Repairs & Labor Tab

22254

Setup

A new global settings added in Setup > Manage Security > Settings lets you set the hosting scenario of FASTER Web. The hosting scenarios are:

·         Internally hosted, Web accessed via network: FASTER Web is hosted on premise and is accessed from within your network. This is the default value.

·         Internally hosted, Web accessed via internet: FASTER Web is hosted on premise and is accessed via the internet from outside your network.

·         FASTER hosted: Hosting service is provided by FASTER and FASTER Web is used through internet only.

Third party hosted: Hosting service is provided by a third party hosting provider.

Setup > Administration Setup > Manage Security > Settings > Global Settings

24216

Integrations

A new left-navigation link Web API Documentation is added in the Integrations module that displays the FASTER Web API Documentation. Refer to this documentation to understand more about the FASTER Web APIs.

Integrations > Web API Documentation

24531

Maintenance

·         The Electronic Requests option on the left navigation pane is renamed to Service Requests & Alerts.

·         The term Electronic Requests is renamed to Service Requests in the entire Maintenance module.

·         The permissions Electronic Requests Add/Edit, Electronic Requests View, and Electronic Requests Delete are relabeled to Service Requests Add/Edit, Service Requests View, and Service Requests Delete.

·         Clicking  next to a service request does not display the comments added by the customer. It displays the customer's contact details and loaner information.

·         Maintenance > Service Requests & Alerts

·         Maintenance > Managing Shop Floor Activity

·         Setup > Administrative Setup > Manage Security > Roles > Setting Role Permission

24533

Setup

The label Service Items of the Customer Portal Settings page is renamed to Services.

Setup> Administration Setup > Manage Data > Customer Portal Settings

24534

Customer Portal

·         The Comment box above the Request Service button is renamed to Other Service.

·         The information You must make at least one selection from the Service Items listed... OR... Enter comment if your service is not listed is now modified to You must make at least one selection from the Services listed and/or enter the service description if your service is not listed in the Request Services for Asset Number page.

Customer Portal > Request Services

24536

·         Customer Portal

·         Maintenance

Customer Portal

The Customer Portal users can now add, update or remove any number of other service descriptions in the service request using the Add Other Service, Edit and Remove links provided in the Request Service tab.

The View My Asset tab displays each other service description added from the Other Service box as individual service requests.

·         Customer Portal > View My Asset > Pending Service Requests section

Maintenance Module

The Service Requests & Alerts tab now displays a separate row for each other service description added. You now have the choice of removing the other service or converting the other service to pending repair.

When you convert the other service request to pending repair, the other service description is displayed as a note in pending repair. The Subject column of the Notes grid now displays Electronic Request Other Service. Expand the Electronic Request Other Service option to view the other service description.

·         Maintenance > Manage Shop Floor Activity > Pending Repairs > Search > View > Notes

For existing pre-defined service requests (services displayed as check boxes) which are already converted to pending repairs, the other service description added from the Other Service box, if any, is displayed as a note.

Henceforth, when you convert a pre-defined service to pending repair, the other service description added from the Other Service box, if any, will not be displayed as a note.

The other service description added from the Other Service box of Customer Portal are now displayed as individual service requests in the following places:

·         Maintenance > Service Requests & Alerts > Service Requests

·         Maintenance > Manage Shop Floor Activity > Calendar

Double-click on the task to view the Online Service Request dialog box that also displays other service description.

·         Maintenance > Service Requests & Alerts > Service Requests > View

The other service description is displayed in the Other Service section.

·         Customer Portal > Request Services

·         Customer Portal > Accessing and Using the Customer Portal > Identification Panel/Pending Service Requests Panel

·         Maintenance > Service Requests and Alerts > Service Requests

24584

·         Customer Portal

·         Maintenance

·         You can set the urgency of the service request in Customer Portal. The optional field Service Urgency list provides two options namely Service Immediately, having higher priority and Service ASAP, having medium priority.

·         A Service Urgency column is added in the following pages:

·         Customer Portal > View My Asset > Pending Service Request section

·         FASTER Web > Maintenance module > Service Requests & Alerts tab  > Service Request section

You can sort the service request urgency by clicking the Service Urgency column.

·         Customer Portal > Request Services

·         Customer Portal > Accessing and Using the Customer Portal > Identification Panel/Pending Service Requests Pane

·         FASTER Web > Maintenance > Service Requests and Alerts Tab > Service Requests

25499

Maintenance

While viewing the details of a service request, a new link Return to Service Request & Alerts lets you return to service requests and alerts page.

Maintenance > Service Requests and Alerts > Service Requests

Version 6.3.25

Feature List

Feature ID

Modules Impacted

Description

FASTER Web In Product Help Topic Reference

13714

Assets

While changing the required meter of work order and/or fuel to optional, the Optional Meter Warning dialog box displays the impact of changing the required meter reading to optional.

·         Assets > Adding and Managing Assets > Create a New Asset from Template

·         Assets > Meters and Warranties > Editing Meters

·         Setup > Administration Setup > Mass Update Utility > Performing a Mass Update for Asset Records

Version 6.3.20

Permission  Configuration

Important Configuration or Permission Updates

Module

Description

Configuration/Permission Updates

Assets

While creating an asset from scratch, from template or when editing an existing asset or template, you can now define the meter readings as required or optional for Work order and Fuel (including Manual entry of fuel transaction and Import fuel transaction). All meter readings remain required unless you choose to change the meter requirement settings.

Setup > Administrative Setup > Manage Security > Roles> <admin > > Assets

·         Required Meter Add/Edit

Feature List

Feature ID

Modules Impacted

Description

FASTER Web In Product Help Topic Reference

5393

Assets

All meter readings remain required unless you choose to change the meter requirement settings. While creating an asset from scratch, from template or when editing an existing asset or template, users can now define the meter readings as required or optional for the Work order and Fuel (including Manual entry of fuel transaction and Import fuel transaction) features of FASTER Web.

Additionally, if the meter reading for a fuel transaction is set to optional, you still have the option to validate the meter readings while importing the fuel transaction. In this case, all valid meter readings are accepted and invalid meter readings are displayed on the Process Errors tab. For an optional meter, a blank entry in the import file is ignored and a zero is considered as a meter reading and is validated accordingly.

Users can also mark a meter as required or optional for work order and fuel transactions through Assets Mass Update for multiple assets at one time. Also, users can update the Validate on Import value through Asset Mass Update. The following options available in the Asset Field list of Asset Mass Update lets you perform mass update for work order and fuel meter readings:

·         Meter required for Work Order

·         Meter required for Fuel

·         Validate on import

·         Assets > Meters and Warranties

·         Assets > Meters and Warranties > Editing Meters

Version 6.3.15

Permission  Configuration

Important Configuration or Permission Updates

Module

Description

Configuration/Permission Updates

Integrations

Use the new Integrations module to configure, manage, and execute integrations such as Fuel Import and Telematics Meter Import in FASTER Web. The Integrations module is an add-on to FASTER Web.

1.     To add the Integrations module to the user account, Setup > Manage Security > Users> <admin>> Add Domain > Integrations.

2.     To provide Integrations module permissions to the user accounts, Setup > Manage Security > Roles > <admin> > Integrations.

o    Integration Documentation View

o    Integration Execute

o    Integration Log View

o    Integration Schedule

o    Integration Setup

Accounting

Manually enter payment methods and amendments for purchase orders, credit cards, and budget line items.

Setup > Manage Security > Roles> <admin > > Accounting.

·         Manual Invoice Add/Edit permission

·         Manual Invoice View permission

Feature List

Feature ID

Modules Impacted

Description

FASTER Web In Product Help Topic Reference

3430

Integrations

A new Integrations module to configure, manages, and execute integrations in FASTER Web.

Use the Integrations module to configure, manage, and execute integrations such as Fuel Import and Telematics Meter Import in FASTER Web. You can either manually execute the integration or schedule the integration to execute at a defined interval. Also, configure values to execute the integration and check the logs of the previous executions of integration.

Integrations > Integrations Console.

·         Telematics Meter Import Utility

·         Running the Telematics Meter Import Utility

·         Fuel Transactions

10952

·         Accounting

·         Vendors

You can now manually enter payment method and amendments for purchase orders, credit cards, and budget line items.

·         Accounting > Add / Edit Budget Line Items and Manual Invoice.

·         Vendors > Add / Edit Budget Line Items and Manual Invoice.